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MOBITREKS

MOBITREKS Marketplace Participation Agreement

Version 2.0.0 · Main agreement and applicable buyer and seller schedules

Please read the complete agreement and the applicable schedules before accepting. Account participation, business verification and an actual purchase are separate actions. Optional commercial services apply only when actually enabled and separately agreed.

The agreement covers account access, data and privacy, content permissions, responsibilities, fees, disputes, termination, buyer purchases and approved supplier activities. Please pay particular attention to sections 9, 10, 14, 15 and 16 and the schedules that apply to your role.

Logistics and Warehouse Service Agreement — separate service review

Agreement contents — 30 sections
  1. 1. Acceptance, scope and definitions
  2. 2. Changes and agreement versions
  3. 3. Marketplace services and their availability
  4. 4. Registration, authorized users and security
  5. 5. Personal information, verification documents and communications
  6. 6. Intellectual property, content and permitted licences
  7. 7. Buyer and seller schedules
  8. 8. Representations, authority and compliance
  9. 9. Responsibility and limitations of liability
  10. 10. Reference information and service disclaimers
  11. 11. Confidentiality
  12. 12. Acceptable use and prohibited conduct
  13. 13. Duration, suspension and termination
  14. 14. Third-party claims and indemnity
  15. 15. Fees, invoices, payments and taxes
  16. 16. General provisions, notices and dispute framework
  17. Schedule A — 1. Buyer enquiries, quotations and orders
  18. Schedule A — 2. Buyer responsibilities and resale
  19. Schedule A — 3. Role of the marketplace and external suppliers
  20. Schedule A — 4. Inspection, returns and supplier disputes
  21. Schedule A — 5. Buyer payment arrangements
  22. Schedule A — 6. Existing orders after account closure
  23. Schedule B — 1. Approved supplier submissions and selling
  24. Schedule B — 2. Supplier representations and product compliance
  25. Schedule B — 3. Platform facilitation and optional services
  26. Schedule B — 4. Buyer claims and supplier responses
  27. Schedule B — 5. Supplier fees and settlement
  28. Schedule B — 6. Records, review and audit
  29. Schedule B — 7. Outstanding quotations and orders
  30. Schedule B — 8. Introductions, direct dealings and non-circumvention

1. Acceptance, scope and definitions

1.1 This Marketplace Participation Agreement governs your use of the MOBITREKS website, buyer account, sourcing enquiry tools, public product references and any additional service expressly made available to your account. You means the person registering the account and, where registration is for a business, the business that person is authorized to represent. An authorized user is a person permitted by that business to operate its account.

1.2 MOBITREKS identifies the marketplace operated at mobitreks.com. A supplier, carrier, payment provider or other third party remains a separate person. The legal contracting parties, seller of record and service provider for an actual purchase or paid service must be identified in its written quotation, order confirmation or separate agreement. A reference listing alone does not identify MOBITREKS as the seller or establish a supply relationship.

1.3 Before accepting, read the main agreement and the applicable buyer or seller schedule below, together with the linked privacy notice and any transaction documents presented for your separate acceptance. Registration, business verification, submitting an enquiry and placing an order are distinct actions. Accepting this account agreement does not itself place an order, authorize a charge, establish a credit facility or appoint MOBITREKS as a payment collection agent.

1.4 If a separately accepted transaction document conflicts with this account agreement on that transaction's price, quantity, delivery, warranty or return arrangements, the specifically agreed transaction provision controls for that transaction. Mandatory applicable law remains controlling. A policy that was not provided or made accessible to you must not be treated as a hidden addition to your agreement.

2. Changes and agreement versions

2.1 Each published version carries a version identifier. The text associated with a completed acceptance is retained as that version rather than silently replaced with later wording. Your acceptance record identifies the agreement, its version, the acceptance time and a content digest. A new version does not mean that you accepted wording you have not been shown.

2.2 Material changes to account participation, rights, charges or dispute procedures will be presented or notified through an appropriate account or contact channel. Where a new acceptance is required, you may review the new text before choosing whether to accept. Continuing access to services subject to the new version may depend on that separate acceptance; an existing order remains subject to its own accepted transaction documents.

2.3 You should keep an accessible copy of the agreement and transaction documents relevant to your business. If you do not agree to a proposed new version, do not use a newly introduced service on those terms and contact support about account closure or outstanding matters. Termination does not erase accrued rights, existing orders or legally required records.

3. Marketplace services and their availability

3.1 The account currently supports wholesale discovery, browsing source-backed product references, sourcing enquiries, account administration and business verification where offered. Product references, seller directories, category pages and published source rankings assist research. They are not a representation that all displayed products are held in MOBITREKS inventory, that every source seller is contracted to MOBITREKS or that every displayed opportunity can be purchased immediately.

3.2 Ordering, payment collection, stored balances, credit, warehousing, fulfilment, transport, customs clearance and settlement services apply only if they are actually enabled and expressly described in separately accepted terms identifying the responsible provider. A navigation item, disabled setting, reference to a possible service or wording in the schedules does not activate that service or promise its availability.

3.3 MOBITREKS may use hosting, communication, verification and other service providers to operate functions that are available. Their involvement does not change the identity of a seller or carrier stated in an order. External websites may require their own account, licence, verification or terms. MOBITREKS account access does not grant access to another company's restricted systems.

3.4 Availability and presentation may vary by region, account permissions, device and verification status. Maintenance or a feature change may temporarily interrupt a function. Any service level, guaranteed response time, reserved inventory or fulfilment commitment must be expressly agreed in writing; none arises from the mere availability of an account or a product enquiry button.

3.5 Buyers and approved suppliers must use the functionality actually provided to them. Supplier submission or listing review does not automatically create an approved selling account. Seller responsibilities in Schedule B apply when a supplier is authorized to submit or maintain material, communicate offers or enter transactions through a separately agreed arrangement.

4. Registration, authorized users and security

4.1 Registration information must be accurate, current and sufficient for the account's stated purpose. Use an email address you control and do not impersonate another person or business. You must have legal capacity to enter the agreement and authority to bind any business named in your account. Business registration does not substitute for licences or permissions required for your own activities.

4.2 A business is responsible for deciding which employees or agents may operate its account and for ensuring they understand the permissions given to them. Do not share access beyond authorized personnel or represent that another person is an approved user without their permission. Notify support promptly when an authorized user's access should be removed or an account change cannot be completed through the available controls.

4.3 Protect passwords, authentication factors and account communications. Do not sell, rent, transfer or sublicense an account or allow another business to use your identity without an expressly permitted arrangement. Promptly report suspected compromise, fraudulent messages, unauthorized changes or unexpected payment instructions through the site's published support channel.

4.4 A security report may require reasonable identity checks before access or records can be changed. Cooperate with those checks and preserve relevant evidence. Until a report can be investigated, follow instructions intended to secure the affected account. Responsibility for unauthorized activity is determined under applicable law and the facts; this clause does not automatically make you liable for every act of an intruder.

5. Personal information, verification documents and communications

5.1 The privacy notice describes the personal information processed for registration, account operation, enquiries, support and business verification. Submit only information you are authorized to provide. If you provide a colleague's or customer's information, ensure that the disclosure has a lawful basis and that required notices have been given. Do not place identity documents or other sensitive material in a public product description.

5.2 Verification documents must relate to the applicant and be authentic, legible and current. Submission authorizes review for the stated verification purpose; it is not consent to publish a business licence or identity document as marketing content. Approval, rejection or a request for further information is an account review outcome, not a guarantee of commercial reliability or product compliance.

5.3 You may correct account details using available controls or request assistance where a field cannot be changed directly. An account country, contact address, registered business address and delivery destination are separate facts. Changing one does not automatically change the others, alter a completed verification or revise the destination of an existing order.

5.4 Operational notices may include account security messages, enquiry updates, verification outcomes and information about an existing service. Marketing subscriptions are separate from required operational communications where applicable. Use available subscription controls or contact support for a marketing preference change; opting out of marketing does not cancel an order or prevent essential account notices.

5.5 Information may be shared with a supplier or provider only as described in the privacy notice, your enquiry, a separately agreed transaction or applicable law. A sourcing request may require forwarding relevant product and delivery requirements, but it is not a blanket authorization to distribute unrelated personal records. Third-party recipients may have their own privacy obligations.

5.6 Retention, access, correction, deletion and objection requests are handled under the privacy notice and applicable law. Closing an account does not necessarily require deletion of invoices, dispute evidence, acceptance records or other records that must be retained. No clause in this agreement removes a non-waivable privacy or data protection right.

6. Intellectual property, content and permitted licences

6.1 Intellectual property includes copyright, trademarks, designs, patents, software rights, database rights and rights in confidential know-how. The rights in the MOBITREKS interface and materials remain with their respective owners. Product brands, supplier photographs and third-party documents may belong to other rights holders even when they are accessible through a reference listing.

6.2 You receive permission to use the available account interface for its intended business purpose, subject to these terms. This does not transfer ownership of the platform or authorize copying its software, reselling account access, misrepresenting an affiliation or using a trademark in a way that implies endorsement. Any downloadable software or integration may carry separate licence terms.

6.3 You retain your rights in content you submit. You grant the permissions reasonably necessary to host, display, transmit and process that content for the function you requested, such as forwarding an enquiry to its intended recipient. You represent that you can grant those permissions and that your submission does not infringe another person's rights or breach confidentiality.

6.4 A product image being visible, downloadable or marked as a public reference is not by itself a redistribution licence. Before advertising, copying, modifying or uploading supplier media to another marketplace, obtain any required authorization and comply with that authorization's scope. Do not remove ownership notices or claim that source photographs were created by your business.

6.5 Rankings, category assignments, specifications and other reference data must be used with their stated provenance and limitations. Do not relabel a source marketplace ranking as your own sales history, present an unverified specification as a supplier warranty or convert a reference image into proof of stock. A related product or shipping component is not necessarily a true product variant.

6.6 You may report allegedly infringing content with enough information to identify the work, the disputed material, your authority and a reliable contact channel. Reports must be made in good faith. Reasonable steps may include temporarily restricting the material, seeking clarification or referring the parties to an appropriate process; filing a report does not itself decide ownership.

6.7 Publicly visible supplier names and product brands remain references to their actual owners. Neither account registration nor inclusion in a directory grants you a right to use those names as your own, suggests a partnership or confirms a trademark licence. Any express brand or distribution licence must be documented separately by the relevant rights holder.

6.8 Keep your own copies of commercial records and original submissions. Reasonable operational storage and backup do not constitute an unlimited archival or recovery guarantee. If content is removed, an account is closed or a third-party source changes, recovery may depend on retention requirements, available records and an applicable separately agreed service.

7. Buyer and seller schedules

7.1 Schedule A addresses buyer research, quotations, purchases, supplier disputes and payment instructions. Schedule B addresses approved supplier submissions, selling responsibilities, transaction fees and records. Both schedules form part of this document, but a clause about an optional service applies only when that service and the relevant role have actually been authorized.

7.2 The schedules do not override an express written order or activate a service that the platform does not provide. An operator may act as a seller, sourcing intermediary, service provider or collection agent only where that role is expressly identified for the relevant transaction. Do not infer a role solely from the appearance of a product card, an account tab or a contact message.

8. Representations, authority and compliance

8.1 You represent that you have the legal capacity and business authority required for the account and each action you take. A representative of an organization must be authorized to submit information, grant necessary content permissions and enter any transaction they actually accept. If that authority is limited or withdrawn, do not continue to act as though it remains unrestricted.

8.2 Information supplied about identity, business status, products, intended use, destination and licensing must not be knowingly false or misleading. Keep material details current and correct errors when discovered. Do not submit altered verification documents, fabricated approvals, false product certifications or another business's records as your own.

8.3 Your use of the marketplace and any resulting purchase or resale must comply with applicable laws, required permits, product safety obligations, tax rules and lawful trade restrictions. You are responsible for determining requirements that apply to your business and destination. An account approval or a supplier's statement is not independent legal, customs or regulatory advice.

8.4 You must have authority to use and disclose submitted content and must not knowingly upload infringing, unlawful, unsafe or fraudulent material. You must not procure unlawful products, conceal a prohibited destination or ask another participant to evade a legal restriction. Where reasonable evidence raises a compliance concern, relevant activity may be paused while clarification is sought.

8.5 A business account is intended for legitimate commercial activity. If a transaction is governed by mandatory consumer law despite its account designation, rights that cannot lawfully be excluded remain effective. Describing a service as wholesale does not, on its own, determine every participant's legal status or remove statutory protections.

9. Responsibility and limitations of liability

9.1 Each party remains responsible for its own obligations and conduct under applicable law and the transaction documents it accepts. A supplier remains responsible for the product promises and performance it has agreed to provide. A carrier remains responsible according to its carriage terms and applicable law. A reference listing does not transfer those obligations to MOBITREKS.

9.2 Subject to applicable law, losses caused solely by the acts of an independent supplier, a carrier, an external website or another participant are not automatically obligations of the platform. This does not excuse MOBITREKS from duties it has actually undertaken or from responsibility that cannot lawfully be excluded, including applicable responsibilities for its own conduct.

9.3 Any limitation, exclusion, liability cap or allocation of insured risk for a paid service must be clearly stated in the applicable accepted service or transaction documents. This account agreement does not invent a monetary liability cap, a guaranteed recovery amount or an insurance benefit that has not been agreed. A quotation's product price is not itself a promise to reimburse every consequential business loss.

9.4 Neither party should increase avoidable losses after discovering a problem. Prompt notice, preservation of evidence and reasonable mitigation may be necessary to investigate a claim. Nothing in this clause waives a non-excludable remedy or requires a claimant to accept a unilateral finding as the final legal resolution of a dispute.

10. Reference information and service disclaimers

10.1 Public product and supplier references are provided for discovery and sourcing research. Images, published specifications, source labels and historical rankings describe the collected source material; they may not reflect a supplier's present offer, current stock, product revisions or availability in your destination. Confirm material requirements before committing to a purchase or advertising an item.

10.2 MOBITREKS does not promise increased sales, a minimum profit, exclusive market access, a particular search ranking or a particular number of customers through account registration. Testimonials, examples and historical source data do not guarantee your future performance. A recommendation or a featured placement is not a financial projection.

10.3 Access to the website may be affected by maintenance, internet connectivity, third-party systems and technical incidents. Unless a separate service level has been agreed, uninterrupted or error-free availability is not guaranteed. A temporary display error does not authorize reliance on an obviously incorrect price or an inconsistent transaction total without clarification.

10.4 To the extent permitted by law, a statement by an external supplier or other user is not automatically a warranty by MOBITREKS. Binding product warranties, service commitments, return rights and performance criteria must be identified in the relevant transaction. Non-excludable legal warranties and mandatory rights remain unaffected.

10.5 Contact support if a listing, link, media asset, specification or account function appears inaccurate. Corrections may be made when supported by evidence, while historical records may be retained for legitimate audit purposes. An editorial correction does not itself change a completed order, grant a refund or establish fault in a dispute.

11. Confidentiality

11.1 Confidential information is non-public information disclosed in connection with an account or service that is identified as confidential or should reasonably be understood to be confidential, including private quotations, verification documents, commercial records and security information. The recipient must use it for the permitted purpose, restrict access to persons who need it and apply reasonable protection.

11.2 Confidentiality does not prevent a disclosure required by applicable law or a valid legal process, or disclosure to professional advisers and service providers under appropriate confidentiality duties. Where lawful and practical, notify the disclosing party of a required disclosure and limit it to what is required. Information independently developed, lawfully obtained or already public without breach is not confidential merely because another party later labels it so.

11.3 Do not post private order information, account credentials, personal documents or a confidential supplier quotation in public reviews or listings. When a dispute requires evidence, use the designated private support or dispute channel and redact unrelated information. Confidentiality obligations that remain relevant survive account closure.

12. Acceptable use and prohibited conduct

12.1 Use the marketplace only for lawful, authorized purposes. Do not submit fraudulent listings, counterfeit or unlawfully marketed goods, false verification material, deceptive claims or content that infringes another person's rights. Do not use enquiries or messages to threaten, harass or deceive another participant.

12.2 Do not impersonate another person, misrepresent a relationship with MOBITREKS or a supplier, or create misleading account identities. Do not trade in another person's credentials, transfer an account without permission or operate a business account after authority to do so has ended.

12.3 Do not introduce malware, disrupt normal service, interfere with another user's access or attempt unauthorized access to accounts, private documents or infrastructure. Do not evade authentication, account permissions or other access controls. Security testing requires authorization that specifically covers the relevant system and activity.

12.4 Do not collect other users' personal information for an unrelated purpose or send unsolicited bulk advertising through account tools. A public contact detail is not unlimited consent to marketing. Use product media, listings, data exports and integrations only within applicable permissions and lawful licences.

12.5 Do not manipulate source rankings, fabricate transaction evidence, post sham reviews, conceal a product's origin or falsely claim certification, exclusivity or stock. Do not list a shipping component as an independently approved variant without supporting product information. Do not encourage or assist another participant to engage in prohibited conduct.

12.6 Reasonable measures may be taken to investigate suspected misuse, restrict affected functions, preserve evidence or remove unlawful material. Measures should relate to the issue and applicable obligations. A restriction is not a final court finding and does not remove your ability to raise a good-faith complaint or exercise a non-waivable right.

13. Duration, suspension and termination

13.1 This agreement applies from your recorded acceptance for the account's use under that version until terminated or replaced by a version you validly accept. A paid service or order may have a separate term. Account inactivity, signing out and closing a browser do not automatically cancel a transaction.

13.2 You may request account closure through available account controls or the published support contact. Outstanding identity checks, orders, payment issues, document retention duties or disputes may need to be addressed before all account functions and records can be removed. Closure is not a substitute for separately cancelling an order under its cancellation terms.

13.3 Access may be suspended or terminated for a material breach, unauthorized activity, a significant security concern, a lawful requirement or cessation of an available service. Where appropriate, notice and a reasonable opportunity to address a remediable issue may be given. Immediate protective measures may be necessary for fraud, security incidents or other urgent risks.

13.4 Termination ends future access permissions but does not extinguish unpaid amounts lawfully due, completed acceptance records, existing order obligations, confidentiality duties, intellectual property restrictions or dispute rights that should survive. The effect on a particular service or order is governed by its accepted terms and applicable law.

14. Third-party claims and indemnity

14.1 If your unlawful conduct, infringing submission, fraudulent representation or material breach causes a third-party claim, your responsibility for that claim and reasonable resulting losses will be determined under applicable law and any enforceable separately agreed allocation. This clause does not make you responsible for losses caused by another party's own wrongful conduct merely because you hold an account.

14.2 A party seeking assistance with a claim should provide reasonably prompt notice, explain the basis and preserve relevant records. Defence arrangements, access to information and settlement authority must be coordinated appropriately. No party may settle a claim in another person's name, admit that person's liability or impose a non-monetary obligation on them without the authority or consent required by law.

14.3 Reasonable cooperation does not require disclosure of privileged material, unrelated personal information or confidential third-party records without a lawful basis. Any recovery must be supported by evidence and must not duplicate an amount already recovered for the same loss.

15. Fees, invoices, payments and taxes

15.1 Account registration does not by itself authorize a fee, a recurring subscription or a debit. A chargeable service must identify its provider, amount or calculation basis, currency, taxes, billing event and cancellation or refund conditions before the relevant acceptance. If a feature is unavailable or a quotation is only a reference, do not infer an agreed price.

15.2 Payment instructions must identify the payee and relate to a genuine accepted order or service. Verify unexpected changes using a known contact channel, particularly a request to send money to a new account. Do not treat a public supplier profile, a message from an unknown sender or an external website's login page as authority to charge your MOBITREKS account.

15.3 Collection agency, escrow, customer balances, credit limits, automatic deductions, reserves and supplier settlement apply only under an expressly accepted arrangement that actually provides those functions. This agreement does not establish a trust account, authorize withholding every account balance or create a right of automatic set-off where no such arrangement exists.

15.4 Each party is responsible for taxes and invoicing obligations imposed on it by applicable law. A quotation or order should state which taxes, customs duties, freight and other costs are included or excluded and who must pay them. A region or currency display preference is not proof that tax has been assessed correctly or that payment will be processed in that displayed currency.

15.5 Notify the responsible provider promptly if an invoice or payment appears incorrect and provide enough detail to investigate. Disputed and undisputed amounts, chargebacks, adjustments and refunds must be handled under the accepted transaction terms and applicable law. No refund deadline, processing fee or deduction may be invented after the event through an unrelated account notice.

16. General provisions, notices and dispute framework

16.1 This account agreement does not create a partnership, employment relationship, franchise, exclusive distribution arrangement or general agency. No participant may bind another merely by using a marketplace account. Any permitted collection, sales or fulfilment agency must be expressly identified in a separate arrangement.

16.2 Do not assign an account or transfer another party's rights and obligations without the consent required by the applicable agreement and law. A corporate reorganization or transfer affecting a service must not be used to erase accrued rights. Subcontracting a task does not automatically release the person responsible under an accepted order.

16.3 Notices may be delivered through the account and the contact details you maintain, according to the function and applicable law. For assistance with this agreement use [email protected] or the site's Help Center. A routine support acknowledgement is not agreement to vary a contract, waive a right or accept a settlement.

16.4 Governing law, jurisdiction and any arbitration requirement for a particular transaction must be expressly identified in its applicable accepted documents. This account agreement does not import the governing law, company domicile, arbitration institution or court clause of an unrelated source marketplace. In the absence of an agreed enforceable provision, those matters are determined under applicable law.

16.5 Raise account or sourcing concerns through support with the relevant reference, order or service details. Parties should attempt a practical good-faith resolution where appropriate. A support decision or proposed resolution is not binding arbitration or a waiver of legal remedies unless the parties validly agree to that effect.

16.6 If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. A failure or delay in exercising a right is not an automatic waiver. A waiver or agreed variation must be given by a person with authority and in a form sufficient under the applicable agreement and law.

16.7 Events outside a party's reasonable control must be addressed under any applicable force majeure provision in the relevant service or order. The affected party should give timely notice, explain the expected effect and take reasonable mitigation steps. A general event does not excuse obligations unaffected by it or create an indefinite right to retain money.

16.8 This document, its applicable schedules and specifically incorporated notices govern account participation; separately accepted transaction documents govern their stated subject matter. No unpublished policy, promotional slogan, source marketplace contract or historical product example is automatically incorporated. Keep the account agreement distinct from each supplier's own sale terms.

16.9 The agreement is presented in English. A translation may assist review but must not be used to conceal a different operative term. Where multiple language versions are expressly agreed, their precedence must be identified. Mandatory law governing disclosure, accessibility and interpretation remains applicable.

Schedule A — 1. Buyer enquiries, quotations and orders

A1.1 You may research references, compare specifications and submit a sourcing enquiry with the product identifier, desired quantity, destination and relevant requirements. An enquiry, saved item, account verification or supplier introduction does not constitute an order. Do not promise a downstream customer delivery or availability based solely on a reference card.

A1.2 A binding quotation or order must identify the actual seller and buyer, the product and verified options, quantity, currency, price, included and excluded charges, delivery basis, payment conditions and validity period. The person accepting it must have authority. A quote shown on an external marketplace is not automatically an offer by MOBITREKS.

A1.3 Confirm important characteristics before acceptance, including dimensions, materials, colour, electrical specification, certification, packaging, assembly requirements and any variation from source photographs. A group of similar listings is not proof that all items are interchangeable. Ask for written clarification of an ambiguous model number or variant.

A1.4 Ownership, title, risk of loss, inspection, delivery and cancellation are determined by the accepted order and applicable law. They do not automatically pass through MOBITREKS simply because an enquiry originated on the site. Carrier and fulfilment obligations require the separate terms of the responsible provider.

Schedule A — 2. Buyer responsibilities and resale

A2.1 Supply accurate purchasing, destination and recipient details and promptly disclose a material change before fulfilment. Obtain any permits, importer registrations, product approvals or resale permissions required for your activities. Account country selection does not establish that a product is lawful to import or sell at a particular destination.

A2.2 If you resell a product, you are responsible for your own customer promises, advertising, required disclosures and consumer obligations. Do not reuse supplier images or trademarks without the necessary permission, claim a warranty that the supplier has not confirmed or state that MOBITREKS guarantees your resale profit or customer satisfaction.

A2.3 Treat supplier communications and commercial documents accurately. Do not alter a quotation, fabricate a purchase record, disguise an intended end use or submit a false return claim. A supplier's verification status, an editorial recommendation or a source ranking is not a substitute for commercial due diligence.

A2.4 Keep order confirmations, invoices, product approvals, transport records and relevant messages for the period your business and applicable law require. These records may be needed for tax, import, product safety, warranty or dispute purposes. The site's retention of an enquiry is not a promise to retain every attachment indefinitely.

Schedule A — 3. Role of the marketplace and external suppliers

A3.1 A public reference supplier is not automatically an approved MOBITREKS merchant. Unless a transaction expressly identifies MOBITREKS as the seller, the identified supplier is responsible for the sale and the obligations it agrees to undertake. MOBITREKS may provide discovery, enquiry routing or other expressly agreed sourcing assistance.

A3.2 A source link may take you to a separately operated website requiring its own account and terms. Actions there are governed by that site's arrangements. Your MOBITREKS registration, agreement acceptance or verification is not acceptance of another website's contract and does not grant access to its restricted pricing or downloads.

A3.3 Directory placement, a featured-store card and a recommendation do not constitute a guarantee of product safety, creditworthiness, stock or future supplier performance. Source metadata may be reproduced as a documented reference without becoming a MOBITREKS certification or an endorsement of every statement made by that source.

A3.4 If MOBITREKS undertakes an additional role for an actual transaction, the responsible legal entity, scope, fees and limits must be disclosed in the relevant written documents. Do not infer payment collection, insurance, warehousing or a transport guarantee from the availability of sourcing support.

Schedule A — 4. Inspection, returns and supplier disputes

A4.1 Inspect deliveries and report discrepancies in accordance with the accepted order, carrier terms and applicable law. Preserve packaging and evidence where reasonably necessary, including product identifiers, delivery records and photographs of damage. Do not destroy or materially alter disputed goods before agreeing how an inspection or return will be handled.

A4.2 Return eligibility, cancellation, repair, replacement, shortages, damage and warranty conditions must be confirmed for the actual purchase. A source marketplace's return window or a reference product's RMA field is not automatically a MOBITREKS return policy. Do not assume that a sourcing enquiry grants an unconditional return right.

A4.3 Submit a claim to the responsible seller or provider through the designated process and include the relevant order, issue, evidence and requested remedy. If assistance is requested from MOBITREKS, it may help route information or seek clarification within its agreed role. That assistance does not automatically make it the seller or insurer.

A4.4 Any claim deadline, freight responsibility, restocking charge, return destination or refund method must come from applicable accepted terms or law. Do not return goods to an unconfirmed address or rely on an unsolicited instruction changing payment details. A request for more evidence is not itself a final rejection of statutory rights.

A4.5 An administrative review may suggest a resolution based on the available material. A party should be able to identify the evidence and basis relied upon. Unless a binding dispute arrangement was separately accepted, the review is not a substitute for the parties' legal remedies and does not authorize an arbitrary deduction or final arbitration award.

A4.6 Account closure does not resolve a pending dispute or release a seller from an agreed refund or replacement obligation. Outstanding matters should be documented and handled under the purchase terms. No fixed source-site objection period, automatic forfeiture or settlement reserve applies unless it has been lawfully agreed for the actual transaction.

Schedule A — 5. Buyer payment arrangements

A5.1 Pay only the identified payee under the accepted order or service terms. Before payment, check the amount, currency, taxes, delivery charges and any deposit or staged payment conditions. Do not make a payment merely because a public reference displays a price range or because an account shows a payment-related menu.

A5.2 If a disclosed collection agent is expressly authorized to receive payment for the seller, the documents must identify that role and the effect of payment to the agent. Without such an arrangement, this agreement does not appoint MOBITREKS to receive funds for every source seller or state that payment to an unknown third party discharges your debt.

A5.3 Processing methods, payment schedules, cancellations and refunds may vary by actual provider and transaction. A stored-value account, credit facility or automatic deduction requires its own applicable terms and activation. A display of a market currency is not a guarantee of the final settlement currency or conversion rate.

A5.4 Report suspected payment fraud or an incorrect invoice promptly through a known support channel and, where appropriate, the relevant payment provider. Preserve instructions and receipts. A disputed payment, chargeback or refund request does not by itself cancel unrelated contractual obligations or authorize a party to recover the same amount twice.

Schedule A — 6. Existing orders after account closure

A6.1 Closing, suspending or terminating an account does not automatically terminate a valid accepted purchase or a separately agreed service. The parties must complete, cancel or otherwise resolve that arrangement according to its own terms and applicable law.

A6.2 Existing payment, delivery, inspection, return, confidentiality and dispute obligations survive to the extent necessary. Account access may be restricted while reasonable alternative contact or record access arrangements are provided where required. Keep copies of documents you need before requesting closure.

A6.3 An unaccepted enquiry or expired quote does not become a binding order because an account is being closed. Equally, a seller cannot avoid an existing order solely by deleting a listing. The actual transaction records, not the current appearance of a product page, determine the parties' agreed obligations.

Schedule B — 1. Approved supplier submissions and selling

B1.1 This schedule applies to a supplier only when MOBITREKS has actually authorized the relevant submission, listing, enquiry or selling arrangement. A supplier application is a request for review, not approval. A source store card or a publicly archived product does not establish that the source seller has opened or accepted a MOBITREKS selling account.

B1.2 An authorized supplier is responsible for the accuracy, lawful marketing and availability representations in its own offers. It must identify the selling entity and provide reliable product, packaging, safety and delivery information. Do not present an independent source's listing as stock you control without authority and verification.

B1.3 State genuine model numbers and supported product options. Different colours, sizes, configurations and package components must be accurately distinguished. A combination item's shipping cartons are not necessarily separately orderable variants. Provide changes, exclusions and assembly requirements before a buyer accepts an order.

B1.4 The seller identified in an accepted order remains responsible for its performance unless the parties validly agree otherwise. Title and ownership do not pass to MOBITREKS merely because its interface displays the goods. Any consignment, agency or direct-sales role requires its own express written terms.

Schedule B — 2. Supplier representations and product compliance

B2.1 You must have the authority and any required registrations, licences and product rights for the goods you offer. Product descriptions, origin, certifications, test reports, safety statements and brand authorizations must be truthful and applicable to the actual model and destination. Do not submit another manufacturer's approval as though it covers a different product.

B2.2 You must have permission to submit photographs, drawings, manuals, trademarks and other content and to grant the usage permissions necessary for the authorized listing. Tell MOBITREKS about any material restrictions on buyer media use or redistribution. Do not promise an unrestricted licence that you cannot grant.

B2.3 Keep material information about offers current, including stock statements, lead times, specifications, packaging and known recalls or safety issues. Notify affected parties promptly when an error or product issue may affect an existing order. Removing a listing does not eliminate duties attached to goods already sold.

B2.4 If a buyer raises a credible conformity or rights concern, preserve the relevant records and respond with substantiated information. Verification of a seller's business documents does not certify every item, approve regulated claims or transfer the seller's compliance obligations to the marketplace.

Schedule B — 3. Platform facilitation and optional services

B3.1 Available tools may assist with presenting references, routing enquiries, exchanging documents and organizing account information. Automated display of information does not validate a supplier's commercial promise. Review generated or displayed material and correct an error before relying on it to make an offer.

B3.2 Advertising placements, integrations, payment collection, settlement, storage, fulfilment and logistics are separate services only where actually enabled and expressly agreed. Their scope, provider, fees, operational responsibilities and any service levels must be described in the applicable documents. This account agreement does not promise an active warehouse network or a universal fulfilment capability.

B3.3 Any agency to collect buyer funds must be expressly granted for an identified arrangement and must define the effect of a buyer's payment, deductions, settlement, refunds and disputes. Do not demand a second payment from a buyer whose obligation has already been discharged under that arrangement. No agency is created merely by listing goods.

B3.4 A supplier may appoint a carrier or other subcontractor as its transaction permits, but remains responsible for obligations it has retained. MOBITREKS is not automatically responsible for the acts of every provider the supplier selects. A sourcing introduction is not a guarantee of the buyer's credit or future performance.

B3.5 Public-source seller directories and recommendations must remain distinguishable from approved commercial supplier accounts. Neither party may claim a partnership, exclusive distributor appointment or platform endorsement based solely on a featured card or a reference product's inclusion.

Schedule B — 4. Buyer claims and supplier responses

B4.1 Handle shortages, damage, conformity, warranty and other claims under the accepted order and applicable law. State a designated contact and any lawful return process. Respond to relevant evidence and explain a decision rather than treating an unanswered message, an automatic acknowledgement or account closure as resolution.

B4.2 A proposed replacement, reshipment, repair or refund should identify the goods, remedy, delivery or return instructions and responsible costs. Obtain necessary agreement before substituting a product or materially changing an order. Do not impose an undisclosed restocking charge or new deadline after a claim has arisen.

B4.3 If assistance is sought from MOBITREKS, provide necessary transaction records through the appropriate private channel. Do not disclose unrelated buyer personal information or confidential material publicly. Facilitation of a complaint does not make MOBITREKS a party to the sale or a final arbitrator unless a separate enforceable arrangement says so.

B4.4 A dispute does not justify misleading a buyer about stock, concealing a recall, destroying evidence or making a second recovery for the same loss. Withholding, reserves, offsets and chargebacks require an applicable contractual or legal basis; they are not created for every supplier by this schedule.

B4.5 Outstanding claims and agreed remedies remain relevant after a seller withdraws its listing or closes an account. Preserve the records necessary to complete them. A buyer's failure to use a particular support label does not automatically eliminate rights provided by mandatory law.

Schedule B — 5. Supplier fees and settlement

B5.1 Before accepting a chargeable supplier service, review the actual fee schedule or quote presented for it. It must identify the charged activity, calculation basis, currency, taxes, invoicing and payment conditions. This schedule does not set a default transaction commission, subscription fee or liquidated damages percentage.

B5.2 You are responsible for checking the accuracy of an offer you authorize, including quantity breaks, freight, included taxes, availability and delivery assumptions. A platform-generated quotation based on your data remains subject to your responsibility for that data and the expressly agreed allocation of quoting authority.

B5.3 Settlement timing, permitted deductions, reserves, refunds and chargebacks apply only under the arrangement that actually collects and settles the relevant funds. No right to deduct every sum from an account or hold disputed money indefinitely is created where the collection service and its terms have not been accepted.

B5.4 Material changes to a supplier fee or settlement policy must be disclosed through the applicable notice and acceptance process. A change should not be applied retrospectively to alter an already accepted transaction without a valid basis. Raise a suspected calculation error with supporting records and distinguish disputed items from amounts that are not disputed.

Schedule B — 6. Records, review and audit

B6.1 Keep accurate records reasonably necessary for the transactions and services you conduct, including authorized offers, accepted orders, invoices, shipment records, permissions and relevant compliance documents. Retention follows applicable law and the actual business arrangement rather than an invented universal period.

B6.2 A contractual inspection or financial audit requires an applicable agreed right, a legitimate purpose and reasonable scope. This account agreement does not authorize unrestricted access to your premises, unrelated customer records or privileged business information. Verification of submitted documents is not a general audit of all your operations.

B6.3 Where an audit has been separately agreed, its notice, timing, confidentiality, qualified reviewer, cost allocation and treatment of errors should be specified. Both parties should cooperate reasonably while minimizing unnecessary disruption and protecting unrelated personal or confidential information.

B6.4 A substantiated payment or reporting error should be corrected through the applicable transaction process. An unexplained algorithmic result or an unsupported allegation is not conclusive evidence of an amount due. Neither party may obtain duplicate reimbursement for the same error.

Schedule B — 7. Outstanding quotations and orders

B7.1 A seller's account suspension, withdrawal or termination does not cancel an existing accepted order by itself. Complete or validly resolve outstanding supply, delivery, return, payment and warranty obligations according to the actual order and applicable law.

B7.2 Whether a still-valid quotation may be accepted after account termination depends on that quotation and the parties' agreed arrangements. Do not assume that an expired or withdrawn quotation remains open indefinitely, or that account closure automatically revokes an offer that was separately made irrevocable.

B7.3 Provide a workable contact for outstanding matters and preserve the necessary records. Do not use the removal of a product page, change of trading name or closure of a support thread to conceal an unresolved claim or avoid an agreed remedy.

Schedule B — 8. Introductions, direct dealings and non-circumvention

B8.1 Use enquiry and introduction tools in good faith. Do not misrepresent a transaction's origin, submit sham enquiries, misuse confidential introductions or make false statements intended to deprive another party of a fee that was expressly and lawfully agreed.

B8.2 A restriction on direct dealing, customer solicitation or use of an introduced business relationship applies only if its scope, covered parties, duration, permitted exceptions and any remedy have been expressly accepted in an applicable commercial agreement. This account schedule does not create a blanket exclusivity obligation for every source seller or buyer.

B8.3 Existing relationships, independently obtained contacts and products outside an agreed restriction must be treated according to the restriction's actual wording and applicable law. Do not assume that viewing a public supplier directory transfers ownership of a business relationship to MOBITREKS.

B8.4 No automatic percentage penalty, presumed twelve-month restriction or source marketplace's non-circumvention charge is imported into this agreement. A claim must identify the actual agreed obligation and the evidence of breach, and any remedy remains subject to applicable law.

B8.5 Report suspected misuse through the appropriate support channel with relevant evidence. A legitimate complaint or disagreement about a fee is not permission to harass another participant, disclose private information or interfere with an account. The general dispute and confidentiality provisions continue to apply.

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